Proactiv Perjury

So, I think I’ve mentioned this before, but I struggled with some acne in high school.

Currently, at the ripe old age of 26. I still struggle with hormonal acne, and at certain times of the month, my forehead will erupt into angry acne.  Eventually, it goes away, but it leaves behind some hyperpigmentation that seems to take forever to get gone.  Since I had some success with Proactiv in undergrad, I went ahead and ordered Proactiv again.  And this time, the formula is even better, and more moisturizing than it has in the past.

I noticed that I was getting low, and checked my account – my package was supposed to have shipped on October 3rd, but somewhere between the old house and the new house, my package didn’t get to me.  And if I go a few days without using it, my skin is really unhappy, so I called, and tried to track down my package.

Here’s where things got a little weird.

The folks at Proactiv, who are generally pretty nice, told me that in order to send me out a new package (and I’ve been autoshipped up to this point), that I would have to SIGN AN AFFIDAVIT stating that I had not received the shipment under threat of perjury. Threat of perjury.  Woo!  They are not messing around up there.

I mean, I get it!  Evidently, there are some clowns running around claiming they never received product and ruining things for the rest of us who just want clear skin.  Additionally, they offered, once they receive my statement, to refund the two months I’ve been paying with no product.

I’m certainly not here to bash Proactiv, but I’m more asking for all of us to look at our behaviors as they affect others.  Working in running retail, we ran into this issue a lot.  Folks returning shoes they’d been wearing for over a year.  Folks returning socks so old, that the artwork on the packaging had changed.  Folks returning used clothing items that had clearly been worn to work out in.  And finally, clearly, folks returning empty bottles of an expensive skin-care product.

So next time you’re like “why the heck are running shoes so expensive,” or “why does this company make me jump through hoops to get a replacement [blank],” remember, one, you could be made to sign an affidavit swearing that you did not receive said product, and two, it’s these jerks running these streets that are ruining it for all of us.


What’s your best/worst experience with customer service? 

This one time….

This post will be a random collection of random things and memories I’ve had and jotted down over the last couple of weeks, so bear with me.  Then tell me random stuff about yourself so I don’t feel so weird.

So this one time….

//I got a ticket (this was like a month ago) for improperly wearing my seatbelt.  I always, always wear a seatbelt, but I had a kinda bad car accident a few years back, and I hated the way the seatbelt felt when it locked against my collarbone.  I started slipping the belt behind my left arm, and finally got caught for it a few weeks ago.  That’s bad.  But the cop told me about this clippy thing that I could put on the belt that will lift it away from my chest.  Wish I had known that before I got into the really bad habit of slipping the belt behind my armpit. That was an expensive lesson to learn.

//I’m really sore constantly this week.  I officially am signed up to do my Body Pump cert next month, so in the next month or so, I am going to as many classes as possible to get some cueing hints and to pick up good stuff from other teachers…

//This has been good because I’m getting exposure to one really good teacher in particular, and even though I teach Zumba now, I’ve taken some of her helpful hints and reminders to my class.  I got a compliment yesterday about how this was “one of the best classes”.  Some of the things I remembered to do included providing the class with lower impact options, and walking to the back of the class so I could interact with some of the folks on the back row.  All things you can forget, but can be easily picked back up.

//I’ve stopped wearing makeup to work.  It started a few weeks ago, when I was just too tired.  It’s a combo of being too tired and wanting to treat my skin well.  I’ve started using Proactiv, and my acne has, for the most part, cleared up, so I feel pretty confident going “naked” to work.

photo 2I think people are kind of getting used to it, and will probably be startled when I actually wear makeup one of these days.  For right now, I’m just focused on taking good care of my skin.

//My sister had a birthday last week, which got me thinking about the drama surrounding the day she was born.  Or rather, the days leading up to that day.  Do you have time for a short story?  Our car broke down, my mother proceeds to go into early(ish) labor, my father had to jog to a payphone to call the ambulance (it was like 1990) and they carted my mom away.  The cop drove us home in his backseat.

//Fun fact: by the time my mom was my age (26) she had three kids.  I have three pets.  So there’s that.

Your turn!  Tell me something random!